Diagnostic Hearing EvaluationDr. Shanna Mortensen AuD

During your initial visit, you will be asked questions about your medical and hearing history. Then, the audiologist will use a lighted otoscope to inspect your outer ear and your ear canal for any abnormalities that may affect your hearing test results or require you to visit an ENT doctor. Next, the audiologist will conduct several tests to determine:

  • Whether or not a hearing loss exists
  • Its possible cause
  • The degree and type of hearing loss and whether the loss exists in one or both ears
  • The best treatment options
  • Medical referral if required

Audiometric Test
You will be tested using a series of low & high frequency words to determine your ability to understand verbiage within a short distance as in a conversation. You may also be tested in noise to determine your ability to understand words in a noisy situation. We will also give you several words to repeat. The results will help us determine your degree of hearing loss, your ability to understand speech, and if hearing aids will help you or if you will require a medical referral for a surgical option.

Tympanometry is an examination used to test the condition of the middle ear and mobility of the eardrum (tympanic membrane) and the conduction bones, by creating variations of air pressure in the ear canal. This in combination with a hearing test allows us to determine if the hearing problem is associated with the middle ear. Oftentimes this type of hearing problem is correctable. 

Advanced Hearing Technology with Bluetooth Connectivity
We offer the most technologically advanced digital hearing aids and offer a variety of options designed to meet any budget. We work with the top manufacturers to guarantee you quality hearing technology and customer service. If you need hearing aids to work with Bluetooth technology, we can help you choose the hearing aid that is best for you.

real ear

Real Ear Verification 
Real Ear Verification is a fitting process that uses probe microphones and the acoustics of your ear canal to appropriately and accurately fit hearing devices. Since no two ears are the same, the difference in the shape and size of the canal can ultimately affect how you hearing with your hearing device. Using programming software alone does not guarantee an accurate fit. This verification with the fitting of hearing devices allow the patient and their family members to immediately see and understand the benefits of hearing aids and fitting adjustments.

Cerumen (Wax) Management
Earwax, or cerumen, is a waxy substance secreted in the ear canal. Its purpose is to protect and clean the skin of the human ear canal while protecting it from debris, bacteria and water. Sometimes the ear produces too much wax which can become impacted and press against the eardrum. This can impair the ability to hear. Our doctor of audiology can safely remove this from your ear. 

Out of Office Visits “House Calls”
In special circumstances, if you are unable to make your appointment, our audiologist may be able to come to you.

The charge for each out of office visit is based on a half hour schedule. The first half hour will be billed at $100. Each additional half hour will be billed at $100. Travel time will be billed for patients located greater than 5 miles away from our established offices. 

Happy Ears Hearing Center will not submit a claim to your insurance carrier for these services. We will provide a receipt and a Superbill upon request. Payment is required at the time of the visit and all major credit cards are accepted. 

Custom Ear Molds and Plugs
We provide custom hearing protection as well as custom molds for iPods. We also sell Musician Plugs ER-9, 15, 25 and Musician’s Monitors. Please contact our office for more details. 

Cell Phone Accessories
We offer a variety of cell phone accessories for each manufacturer.

For your convenience, financing is available through Wells Fargo Health Advantage.