Audiology & Hearing Aids Peoria, AZ

We love our happy North West Phoenix patients!

Happy Ears Hearing Center is proud to offer the widest range of Audiology services you will find in Arizona. We’re not only experts in the latest hearing aid devices, we provide treatment for tinnitus, cochlear implants, and bone-anchored hearing aids. We have a family type bond with all our patients from Peoria, Glendale, Sun City, and surrounding areas. We are looking forward to adding you and/or your loved one as a part of that family. Our Audiologists are experts in all of the latest hearing technology and have studied for many years to provide the highest quality Audiology services in hearing healthcare.

(623) 428-0727

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Happy Ears Hearing Center – Peoria, Arizona

Important Notice: Our Peoria office will be relocating!

We will continue seeing patients at 8877 W Union Hills Dr, Suite 350 through April 30th, 2025.

Starting May 1st, 2025, we will be at our new location:

9240 West Union Hills Dr., Suite 100, Peoria, AZ 85382.

We look forward to welcoming you to our new space!

8877 W Union Hills Dr #350

Peoria, Arizona 85382

Phone: (623) 428-0727
Fax: (623) 738-3918

Monday	8:00 AM - 5:00 PM
Tuesday	9:00 AM - 5:00 PM
Wednesday	8:00 AM - 5:00 PM
Thursday	8:00 AM - 5:00 PM
Friday	8:00 AM - 2:30 PM
Saturday	Closed
Sunday	Closed

Closed 12 pm - 1 pm for lunch

Happy Ears Hearing Center – Peoria

Surrounding Cities Serviced in Our Peoria, AZ Location:

Glendale Sun City

More about Dr. Dewsnup

Shanna Dewsnup, Au.D.

Dr. Shanna Dewsnup is licensed in Arizona as a Doctor of Audiology, Dispensing Audiologist and the co-founder of Happy Ears Hearing Center. She obtained her bachelor’s degree in Communication Sciences and Disorders, with an emphasis in Deaf Education, from Utah State University. She also studied at the University of Cincinnati where she obtained her degree as a Doctor of Audiology.

More about Dr. Halterman

Kelly Halterman, Au.D.

Dr. Kelly Halterman is licensed in Arizona as a Doctor of Audiology and a Dispensing Audiologist. She obtained her bachelor’s degree in Communication Sciences and Disorders from Northern Arizona University and her doctorate in Audiology from State University of New York at Buffalo. She has been practicing in the valley since 2012.

More about Dr. Seaton

Natasha Seaton, Au.D.

Natasha Seaton is licensed in Arizona as a Doctor of Audiology and Dispensing Audiologist. She earned her Bachelors of Arts degree in Elementary Education at The University of Arizona in 2011. She also studied at Teachers College – Columbia University where she obtained her Masters of Education in Deaf and Hard of Hearing Education. She taught deaf and hard-of-hearing children in New York City for six years. After working as a teacher for the deaf and hard of hearing, Dr. Seaton decided to pursue her Doctor of Audiology degree at The University of Arizona.

Dr. Seaton is a member of the American Academy of Audiology and the American Speech-Language and Hearing Association. She specializes in hearing aid fittings and hearing rehabilitation. She is passionate about collaboration and enjoys working with individuals and their families to meet their needs.

Hannah – Audiology Assistant

Hannah is currently training as an audiology assistant. She is an amazing and very positive part of the Happy Ears Hearing Center Peoria team. Hannah has a lot of experience with hearing devices, Bluetooth technology, and is one of the most positive and helpful people you will ever meet. She loves helping our patients with device troubleshooting, maintenance, and repairs.

Lisa – Audiology Assistant

Laura – Patient Care Coordinator

Laura is our patient care coordinator for our Peoria office location. She has many years of experience in the hearing health industry. Laura will greet you with her southern charm. She is a positive part of the team at our Peoria office location. She loves helping our patients to leave with Happy Ears.

Cortnie – Scheduler

If you have ever called into Happy Ears Hearing Center, you’ve likely spoken to Cortnie, our amazing scheduler. Cortnie is such a positive part of our team and helps to get patients in as quick as possible to see our providers.

Brenden – Patient Care Analyst

Brenden is the patient care analyst for our Peoria office location. Brenden is very detail-oriented and helps to ensure that our patient’s devices are in the office and working properly. Brenden works alongside his seeing eye-dog ‘Diesel”. As a hearing aid user himself, he understands how important it is for hearing devices to be working well at all times.

Hearing Services – Peoria, AZ

Hearing Evaluations

Hearing evaluations are different than hearing screenings. When you come to our Peoria Hearing Center, we will go through your hearing history and ask detailed questions about your medical history as well as your lifestyle. We will use a lighted video otoscope to inspect your ears for abnormalities and also check for cerumen or wax blockage. Our video otoscope allows us to show you what we see when we are looking in your ear canal. Our Doctors of Audiology will perform a thorough diagnostic hearing evaluation in a soundproof booth to determine not only the shape of your hearing loss but the type of hearing loss you have, which is incredibly important in determining your treatment options.

Pediatric Hearing Evaluations

Pediatric Hearing Evaluations are performed in our Peoria, Arizona Location. The ability to hear is an extremely important part of a child’s emotional, social, and cognitive development. even the mildest hearing loss can affect a child’s ability to learn to speak or understand language. A diagnostic hearing test may be recommended by your pediatrician or your child’s school for the following reasons:

They refer to a hearing screening, whether at birth, through school, or at the pediatrician’s office
They have a history of frequent ear infections
They have a diagnosed or suspected speech and language delay

Happy Ears Hearing Center tests newborns through adults. Testing for children is done in a playful environment and most of the time, the child does not even know they are having their hearing tested.

Hearing Aid Evaluations

Hearing aid evaluations can be combined with hearing evaluations, but may also be separate consultations if you have had your hearing tested elsewhere. A hearing aid evaluation allows us to look at your hearing loss and type of hearing loss and determine if hearing aids, bone-anchored hearing devices, or a cochlear implant would best suit your hearing needs.

Hearing Aids

Happy Ears Hearing Center works with multiple hearing aid manufacturers including Phonak, Starkey, Oticon, Widex, Signia, Unitron, Hansaton, ReSound, Rexton, and Sonic Innovations. Having affiliations with multiple manufacturers allows us to treat all types of hearing loss in all price points. Pricing and technology are variable between manufacturers, which allows our audiologists to treat everyone’s hearing loss and find something that works with their individual budget.

Hearing Aid Repair

Since we work with all of the top manufacturers we carry most hearing aid parts. If we are unable to repair your hearing aid, it’s likely that we can facilitate a warranty exchange. Typically, most hearing aid repairs can be done while you wait.

Bone Anchored Hearing Aids

Bone anchored hearing aids are for individuals who may not benefit from traditional hearing aids. Bone-anchored hearing aids send the sound signal through the bone by bypassing the middle ear. Bone-anchored hearing aids work for individuals with single-sided deafness, individuals with middle ear trauma, or those born without an outer ear.

Cochlear Implant Evaluations

Cochlear implant evaluations are a lot like traditional hearing evaluations, however, more extensive testing is done. Hearing testing includes audiometry, testing in background noise, and aided testing (meaning that hearing aids are worn during the test). These test results allow us to determine if hearing aids are truly benefiting the patient, or if they no longer amplifying enough to hear speech clearly. If you suspect hearing aids are no longer working for you, a cochlear implant evaluation may be the next step.

Cochlear Implant Mapping

Happy Ears Hearing Center offers cochlear implant mapping services at all of our locations. Cochlear implant mapping occurs when we re-program the cochlear implant processor. Much like having hearing aids adjusted, cochlear implants need to be adjusted due to changes in the auditory system. Our audiologists currently map Advanced Bionics and Cochlear products.

Ear Wax Removal

Many individuals experience cerumen (wax) buildup in their ears. Cerumen protects the ears, however, when built up, it can affect your hearing. If your ears produce too much wax, it can create a wax plug that can also impair your ability to hear. If you struggle with wax buildup, schedule an appointment with one of our highly trained audiologists today.

Tinnitus Specialist in Peoria, AZ

Are you living with a non-stop ringing, buzzing, or hissing sound in your ears? You might be suffering from tinnitus, a common condition that can cause significant distress to those who have it. The key to navigating tinnitus is working with an audiologist who can help you find the treatment best suited to your particular condition.

Tinnitus Treatment

Many people suffer from ringing in the ears. Some people also describe tinnitus as crickets, the ocean, buzzing, clicking, or humming sounds. If you have any of these symptoms, you are experiencing tinnitus. Tinnitus is described as an awareness of sound that is not caused by an external noise. Tinnitus can trigger anxiety and depression and can affect relationships, employment, and regular everyday activities. Many people notice tinnitus more when the environment around them is quiet. For effective treatment, you should work with a specialist. Our tinnitus specialists at Happy Ears Hearing Center in Peoria, AZ, use all the tools and expertise at their disposal to get to the bottom of your tinnitus condition. We use tools like audiological evaluations to determine what the root cause of your condition is, so we can generate an effective treatment plan. Learn More About Tinnitus

Expert Tinnitus Care in Peoria, AZ

Tinnitus specialists are uniquely equipped to help patients who have hearing issues. From cognitive-behavioral therapy to sound therapy, at Happy Ears Hearing Center, we use a variety of methods to alleviate our clients’ tinnitus symptoms so they can enjoy a better quality of life.

Hearing Aid Brand Choices

Many hearing stores and practices only offer one option to treat your hearing. In many cases, it is because they are owned by, or incentivised by a single manufacturer. However, just like hearing loss, not all treatment options are the same. Some devices are better than others depending on your unique type of loss and the lifestyle you want to lead.

Learn More

I was nervous to find a new doctor for my son’s hearing needs. My husband had googled places to take him, called Happy Ears and they were able to get him in quickly. I took him to this office even though it was a little out of our way but I am so happy I did! I’m so happy he found this place! All the staff is positive and friendly. I found my sons new hearing aid doctor!!

Ciara Raber

19:31 16 Feb 18

I have had hearing loss for several years, but have noticed it more significantly in the past 2-3 years. Being a teacher, it is very important to hear and understand my students. I finally took the first step to get my hearing checked at Happy Ears, and was very impressed by the service and the depth of testing to help understand my loss and to help me find a device to fit my lifestyle. I was able to wear a demo aid while my options were explained to me and left very excited about receiving hearing aids. I highly recommend Happy Ears.

Stacey Hollingsworth

00:21 14 Nov 17

I don't normally write reviews mostly due to time limitations, work, life, etc. however, I MUST say from the moment I walked for my appointment with Happy Ears, I was immediately impressed with the friendly staff and cleanliness of the office. How often do you get offered coffee and cookies at a doctors office? A couple of years ago, I saw a well known Doctor of Audiology located in downtown Phoenix. To say the least, it was exactly what I had expected. The office was in much need of cleaning and updating, somewhat dark and dingy. Not only did I feel as I was rushed through my appointment, the doctor gave me little information. Not so with Dr. Shanna Mortensen-Dewsnup. She has an extremely calming presence. She fully explained the results of my tests in a manner in which even I could understand. Never once did I feel rushed to leave so she could see her next patient. I am so very thankful that my friend recommended me. For those of you that are 40+ and in any way skeptical about your hearing issues - fear no more! Go to Happy Ears - you won't be disappointed!

Valerie Ideus

02:27 10 Oct 17

I was very satisfied with the service I received from Matthew. He took his time and was very through and patient in all of his explanations. I would highly recommend him to other patients looking for help with their hearing needs.

Garry Bond

18:06 20 Oct 17

Could not be more pleased. Kind, considerate, knowledgeable. Explained the extent of my hearing loss and gave me insight into options I never knew existed..

Dennis Hayward

05:26 10 Aug 17

This was such a calming, pleasant, and informative experience! My little one felt instantly comfortable and everything was kindly explained to her about the testing process. We are so grateful to have found such a terrific audiologist without having to look any further!

Lisa Sterne

23:17 12 May 17

I first purchased hearing aids in Missouri about 8 years ago. Went to an audiologist with a degree in audiology and was extremely happy. I found Happy Ears after moving to Sun City and couldn't be happier. Real audiologists who know what they are doing and care about their clients.

James Koltveit

23:14 27 Apr 18

Expensive hearing aid. Well qualified staff. Nice office easy location to find.

David Jeffery

13:38 09 May 18

Very impressed and satisfied with their service. They are very professional, explain things clearly and take time for any questions. The hearing aids for my husband have the best quality, sound and this is the best hearing he's had in years. We found the best audiologist for us and won't go anyplace else. Wish we had found them sooner. Highly recommended to anyone.

Cindy Armstrong

21:14 18 Aug 19

This practice (people and place), is professional, friendly, accommodating, and stylish! Their testing for hearing is very thorough without being invasive, which is well appreciated. Thankfully, our little guy has excellent hearing! I highly recommend this practice for any age.

Catalina LaFrance

21:03 16 Oct 19

Dr. Dewsnup is tremendous. She works with you in a very personal way to ensure you understand everything.

Bruce Skrabanek

17:48 04 Oct 19

I am so glad I found happy ear since I've been going to happy ear they've been treating me with the best respect and service every time I go they make me feel like family and they let me know everything I need to know about my ears and what I need so now my ears are happy to I will never go anywhere else thank you so much

Charlie Matos

12:08 18 May 19

I had an amazing experience. The facility is wonderful and very welcoming. The staff was absolutely stellar. The Dr. was extremely professional, knowledgeable, and personable. Lately I've been having a heard time hearing my wife. I thought I was losing my hearing. I made an appointment and filled out the new patient form. The form was very intuitive and user friendly. The hearing test is very comprehensive. Dr. Dewsnup provided the results immediately afterwards. I was happy to hear that my hearing is working normally. I surmised my inability to hear my wife clearly is "selective hearing". 🙂 Lastly, Happy Ears Hearing Center also offers hearing protection products for avid shooters. In the same visit they made a mold of my ears, sent them off to SoundGear, and within a week I received my new custom hearing protection. I highly recommend Happy Ears Hearing for all of your hearing needs.

Souly Keonavong

17:58 08 May 19

I have been reluctant to getting hearing aids for a very long time for a number of reasons (denial, age, cost). Finally at 42 year old, I got the hearing aids and wish I had gotten them sooner. Thank you Dr. Dewsnup and Happy Ears, you made the experience very pleasant and my wife very happy (now she finally doesn't have to repeat things over and over)

Rocky Kujala

15:29 10 Dec 19

Dr. Blaylock was excellent!She genuinely cared about us as patients.

Michael Fellenstein

21:18 12 Dec 19

First impression ..... You are not important to them. Had a 2pm appointment, at 2:20 all they could say is I'm sorry she is running late. 2:05 is running late, 2:10 I am truly sorry it sorry only be a few more minutes. 2:20 is, I could care less you sit out there another half hour, I am more important you are, your only a new client. I could be wrong, I have never been there before.

JC Walker

22:23 17 Dec 19

If it wasn’t for Shanna Dewsnup I wouldn’t be able to hear the birds chirping or my grandchildren laughing. She is a wonderful person, who takes extra time with all of her patients, while maintaining a professional business. I have been going to her as an audiologist for years... I also realize that when I go to see her, I will sometimes have to wait. In life we have to wait for the wonderful things that touch our lives. She takes the old school approach of helping people until they are 100% satisfied. She takes the extra time to make you feel special. It is unfortunate that people don’t realize, that this is an added bonus to this practice. If you just wait patiently, you will probably make a friend for life with this person, I know I have.

Mesa Dora

08:15 18 Dec 19

I've been a client for over 5 years. I LOVE my hearing aids and the follow-up attention I receive. The Doctors of Audiology are knowledgeable, personable, and very pleasant. They are always available!!

Meryl Rodewald Musgrave

17:53 20 Jan 20

Very caring and attentive staff! My 3yo was having a hard time warming up and Dakota did an amazing job getting her to feel comfortable. She made it a fun appointment that actually held my daughters attention! The front desk employee actually came back and offered to help keep my other daughter happy and content so I could sit in with my 3yo and give her my full attention. Couldn’t be happier with this office!

Morgan Russell

01:00 25 Jan 20

Dr Dewsnup was very thorough and answered all questions that my son and I had all with a smile on her face! Definitely made my 12 year old son and I feel comfortable! Can’t thank her enough for all her help and information she provided!

alexis ramirez

00:46 04 Feb 20

The staff here is great. The office seems to be run well. The audiologist that performed my test was very friendly and fully answered all of my questions. Definitely recommend this place!

Nicole Gordy

21:57 05 Mar 20

Just received my first hearing aid and felt Dr. Debbie Blaylock was very informative and took the time I needed to learn all about my hearing loss and how to use my hearing aid. Her bedside manner is exceptional. She makes you feel she really cares and for me that is very important! The front office was very kind too. Kudos to the whole office and their employees. Much appreciated.

sherrie Flagel

22:22 16 Jun 20

Debra was awesome. Easy to talk to and funny. She made me feel very comfortable.

Kathy Anderson

16:26 17 Jun 20

Great staff! Dr. Dewsnup is friendly, compassionate, very knowledgeable and understanding. The rest of her Audiologist team are so very good.

BARBARA VOEPEL

23:23 26 Jun 20

My almost 2 year old son had to have his hearing checked. All of the staff and the doctor were so kind and professional. My son and I had a great experience. Would highly recommend!

Brittany Maynor

02:09 10 Jul 20

Super friendly, efficient and pretty high tech. And during the time of covid-19, their precautions were welcomed and comforting.I feel very informed and much better about my audible future.

crydiox

23:53 19 May 20

Highly professional and knowledgeable staff. Shanna Dewsnup is terrific! She put me at ease and conducted a thorough hearing test. She explained everything I needed to know in an understandable way and I now know my path forward. So glad to have found Happy Ears!

Ann Silvia

23:58 15 Jul 20

Shanna was very professional and she took the time to answer every question my wife and I had...highly recommended

Ron Michaelson

02:30 18 Jul 20

I love Dr Blaylock! She is always friendly, kind and caring. She will recommend an aid according to ones hearing loss but will never pressure a patient to buy the most expensive aid. She also gives follow-up appointments to ensure the aids are working to the patients satisfaction.I would definitely recommend Happy Ears Hearing Center. .

Vonda Grove

17:25 19 Aug 20

Jackie was very professional and interested in my issues using my hearing aids. explained options.

Don Brenner

04:21 26 Aug 20

I went and got a ear cleaning (wax removal $100) Dr, Debbie did the work herself, and in no time at all she pulled a giant wax pebble out! Now I can hear again! This is the Right place! Thanks Dr, Debbie

Marcmarker Marcmarker

00:08 10 Sep 20

The doctors are so knowledgeable, pleasant, happy, & patient. Their office is beautiful and equipped with everything they need to give you the best service!

anita hotchkiss

00:37 27 Oct 20

After receiving a surprise bill from Happy Ears, we requesting a printed itemized statement breakdown of all services and payments they have received. Instead of being helpful or kind to address our needs we received instead, a nasty mean spirited letter addressed to our insurance carrier emailed to us, stated how unreasonable, and demanding we were in requesting this information. We are still requesting this Itemized statement and are continuing to receive defensive rudeness. Since October, there have been multiple promises that this information was sent in the mail and Happy Ears is no longer returning our calls.

Barbara Covey

20:05 23 Nov 20

My son has ASD and is only 7 years old. I also had to unexpectedly bring my 15 month old and my 5 year old with me. I was shown so much kindness and nonjudgmental atmosphere. I would definitely recommend. Also, they made it really easy for my child who can be difficult.

Merissa Doubleday

02:29 01 Dec 20

I was treated well. and thoroughly testedI feel that my hearing and communication has improved dramaticly. I feel very comfortableWith their meticulous testing and level of care

William Lindenmuth

21:38 10 Dec 20

Our daughter has hearing aids and we've gone to Happy Ears since she was about 1 year old. Its a great place, they are very familiar with younger children who need hearing support, which is a godsend.

Brent Voigt

20:10 10 Dec 20

Took my mom to Happy Ears to replace hearing aids she had lost. They were very professional and so helpful. In the past, my mom, even with hearing aids in, had a lot of trouble hearing. Well, not any more. Happy Ears assessed her properly, giving her the correct hearing aid for her needs, and now she can actually hear a conversation that's at a regular volume, and at a regular distance. They even followed up with her at her nursing home, so she didn't have to make the trip out during Covid. We are more than happy with the service, as well as the product received from Happy Ears.

Ann Gorbitz

15:28 23 Jan 21

I rate you a 5. After we moved here just over 6 years ago, one of my aids quit working. I think it was a tube. I called several hearing aid places and no one could see me for 6 weeks. Working at Fry's in the customer service dept at that time, I couldn't wait 6 weeks. Happy Ears was able to get me in almost immediately.

Vicki Buckenberger

23:10 28 Jan 21

The staff at Happy Ears are amazing! It was so nice to finally go to a appointment and be greeted with a smile. They got me in with no wait and were very professional! Dr. Debbie Blaylock was great she to took the time to listen to me and truly cares about her patients. If I could give them 10 stars I would!

Dino Krallis

03:07 05 Feb 21

Dr. Dewsnup is so great with my 6 year old who wears hearing aids. She makes the hearing tests go quickly and fun. Her advice on devices is so appreciated. The team had our insurance information ready so we could get a quote for new devices. Great service!

Erica Lucci

04:00 20 Feb 21

Took my mom in for hearing exam nice place and really liked Dr Deb she takes her time and does thorough examination

Melissa Ray

02:16 02 Apr 21

The office is very organized, clean and they run on time. My experience was positive, Shanna Dewsnup was very professional and helpful in helping me to understand my hearing needs. I highly recommend her!

Brenda Puccetti

04:31 24 Apr 21

I was extremely happy with the whole staff at Happy Ears Hearing Center. They were caring and supportive. The office is clean and lovely. And I haven't been able to hear this well in YEARS!!

Cindy Kriewall

22:49 01 Jun 21

Just visited Happy Ears, knowing full well I needed aides. I have gone to audiologists in the past, but I have never been treated so professionally, without any buying pressure. The Doctor explained all my options to my satisfaction, and answered all my questions. I cant wait to get my new aides.

John Fienhage

16:38 02 Jul 21

The service I received here was phenomenal. My Audiologist, Shanna Dewsnup Au.D was so kind and understanding. She did not rush me, she did not make me make a decision that I was not totally informed of, and she made several suggestions for me to consider before going to the ultimate decision of hearing aids. Very clean office and inviting!

Lisa Spofford

15:11 05 Aug 21

Dr. Shanna Dewsnup was so nice and patient with my 4.5 year old. The office is clean and inviting and the appointment was quick.

Andrea Greenwald

16:37 30 Aug 21

I'm looking forward to my fitting appointment - I'm ready to be able to hear something besides crickets!

Carol Ehle

09:27 29 Sep 21

This what you want when looking to improve your hearing. Kelly was knowledgeable, listening and professional. She gave me a complete hearing test and then advised as to which type and brand would assist me the most.I trust that I will be doing much better soon.Thanks,Ron

Ron Pfeiffer

17:23 12 Oct 21

Debbie Blalock is Superb. Professional and caring in every way. She has been my audiologist for 7 years. The Best For Sure!!

Bob Ream

04:07 06 Nov 21

Dr.Kelly Halterman was knowledgable,patient and compassionate.She listened to me and completely understood.Her wisdom is enabling me to return to the quality of life I had ,prior to my hearing loss.Thank you so much.

Rosalie Tobey

00:00 18 Nov 21

Can’t say enough about this place. The office staff the doctor everyone is so sweet and incredible! My little one doesn’t like doctors and cries at the top of his lungs through every doctors appointment. We arrived at Happy Ears with tears in our eyes. Right away the lady that greeted us turned those tears into a huge smile and he was walking around babbling. Then Dr. Kelly had him happy and cooperative through the whole process. She is a saint and has so much patience! My son even gave her a hug at the end! Mr. I don’t like anyone was giving Dr. Kelly a hug! I couldn’t believe it! So if you are looking for a place that is great with kids this is it!

Timerri Muhlenfeld

00:03 14 Jan 22

Everyone was soooo very nice & professional, they greet you with a smile check in was easy & my paperwork that they sent me was very easy to get into and fill out. And going in the back room talking to DEBBIE I felt very comfortable in talking with her, Debbie was very thorough and explaining to me about my hearing loss taking her time & making sure I am understanding the chart about my hearing loss. Explaining to me also about if I qualify and have been I’m sorry but I forgot what she called the implant instead of maybe having hearing aids. I am so glad I found Happy Ears if I end up having to have Hearing Aids I will definitely come back to DEBBIE. Thank you Sharon Jones

Sharon Jones

18:09 21 Feb 22

Everyone at Happy Ears are amazing!!!They are kind and friendly. Had a wonderful experience!!! Audiologist Kelly Halterman, Au.D. took her time and explained everything. I didn’t feel rushed or like they wanted me in and out fast like how Dr. visits are now of days!! I highly recommend Happy Ears 😁

Josephine Jackson

23:47 23 Mar 22

Thank you Happy Ears Hearing Center for a stress free and efficient examination and consultation. Dr. Blaylock and Dr. Halterman were beyond pleasant and professional easing any anxiety. Excellent hearing healthcare office.

Natalie Lucas

17:53 30 Mar 22

They were so amazing and supportive with passionate concern for my hearing I so much appreciate Dr Kelly she was thee most amazing person who brought clarity to my ears and happiness ty Happy Ears!

Esperanza Valencia

22:23 30 Mar 22

5 stars is simply not enough for the experience we had at Happy Ears in Peoria. My son had to have his hearing evaluated about 2 years ago and due to being terribly shy (and slightly uncooperative), it was a very difficult task. He is now 6 and had to have it re-evaluated. I could tell he was very nervous initially. We had the pleasure of working with Megan Korbelik. He warmed up to Megan quickly, which he doesn't usually do. She was so kind and patient. She explained everything thoroughly and made the experience such a breeze. Megan, thank you so much for making it such a smooth process this time around. You are a gem!

Kirsten Jaques

18:47 01 Apr 22

They were the best! In and out quickly and very, very detailed information given in a way I could easily understand.

Martin Lucas

16:30 05 Apr 22

I found my experience with Happy Ears extremely beneficial. I found the ambiance of the space to set a very warm and friendly welcoming.The staff was exceptionally friendly and set a tone that said welcome.I found Dr. Blaylock to be very professional and extremely competent. I believe she imparted the right amount of information in order for me to make a competent decision. She led my ears to a better hearing situation, now it’s up to me to decide if I want to take in all of the noise.Thanks.

terry dalton

00:07 12 Apr 22

The doctors and staff at Happy Ears Hearing Center in Peoria provided both my wife and myself with unexpectedly great experience. We had been discussing our gradual hearing losses....and then discussing them some more! Shirley, a physician, finally scheduled herself an appointment and came home raving about Dr. Halterman, her detailed exam and audiology testing, exceptional explanations and state of the art hearing solutions. I followed her advice, went in today and had precisely the same off the chart experience with Dr. Blaylock. If you are talking about your hearing losses.....and then talking some more, we highly recommend Happy Ears Hearing!

Jeff Brand

20:54 14 Apr 22

This place is very unprofessional. You never get a greeting when you walk in the door and it’s always a problem that you’re there to do business. They don’t ever know what supplies I need even though they’re in my one and only supplier for my hearing needs. Today I called was told to come down to pick up my stuff and then when I got there I was given an attitude about why I didn’t know which model I needed. I had just been informed that they had everything they needed from me and all I had to do was come down and pick up my product. I had to go all the way back home and come back and be told that she had it already. Very disappointed.The response recieved explains the interactions perfectly. It’s just too bad you can’t deliver the service with grace and ease.

One Person

19:44 21 Apr 22

This place is amazing! The minute you walk in the door they are so friendly. Kim is at the front desk and was very helpful helping my brother with his hearing aids. Everyone at this office was so kind and you can tell from the images on the walls that they really value their patients. i would highly recommend Happy ears to anyone with hearing needs.

Ian Sorensen

21:59 21 Apr 22

Extremely professional, highest of quality care, and honest. Their hearing aids are of much higher quality than the big box stores and the follow up care is phenomenal. A special shout out to Deborah Blaylock PhD! She is patient, a great communicator, and trustworthy.

Joel Metelits

16:40 23 Apr 22

I was having hearing problems due to wax buildup for a couple years now, eventually I pulled the trigger and decided to have is professionally removed. My experience was nothing short of amazing. The waiting room felt inviting and comfortable and all the staff there were very friendly and helpful, they seemed like they really enjoyed being there. The procedure was quick and painless, within 40 minutes of my appointment I was already heading out the door. My ears haven't felt this good in years.

Aaron Przybylak

16:59 29 Apr 22

Very impressed! First visit. Cortnie did a great job helping with my appointment on the phone. Kelley at front desk extremely pleasant. Dr. Kelly was extremely good. Very professional. Pleasure working with her and learning about proper ear wax removal and going over my tests. Left with detailed report and more info. Looking forward to next visit!

Ty Ricker

22:49 11 May 22

My experience with Happy Ears is the best. I have always had great service. Whenever I have a question or a problem someone is always available to help out. One morning I was going out of town and my hearing aid quit working, in a panic I stopped by the office on my way to the airport to see if they could help me. Yes, within minutes they found the problem and I was on my way. That is the service Happy Ears always provides. I highly recommend them. Thank You.

Eleanor Carpenter

22:43 12 May 22

Happy Ears is an excellent place to ensure you have perfect hearing! Their testing is incredibly thorough, and their hearing aid options seem extensive.Most importantly, I feel like a real person there - not just “the next patient”. All the staff is friendly and happy and professional. I have a special shout out to Dr. Debbie, who spends all the time I need with me and never makes me feel rushed or confused.I can’t imagine a better experience than at Happy Ears!

Holly Stichka

00:27 25 May 22

The staff here were so welcoming and made the whole visit simple and fast. My husband saw Courtney for his appointment. She was thorough, asking questions and truly listening to make sure she understood the needs and concerns for the visit, as well as his hearing background. She was able to address the problem and provide relief for his ear as well as peace of mind for what he was experiencing. We will definitely come here for anything in the future. They truly want to help. We highly recommend this office and staff.

S No

06:58 09 Jun 22

Always have a great experience at Happy Ears! Dr. Kelly Halterman is my audiologist. I’ve been seeing her since I moved to AZ 7 years ago. She is extremely helpful, considerate, compassionate, and loves what she does. The office staff are also very helpful, compassionate and upbeat. Always pleasant. A very nice experience. If you have any audiology problems, this is your go to….5 stars🌟🌟🌟🌟🌟

Christine Kulig-White

22:04 27 Jun 22

The best experience hands down. The friendly staff was just the beginning. The Audiologist was amazing with my 4 year old also. I highly recommend this place for any age!

Katie Vinger

23:54 29 Jul 22

This place is great! Very professional as well as caring and kind. They are a well oiled machine! Very knowledgeable and an asset to the community! I’m looking forward to my kid’s appointments because I know they will be in good, caring hands. Feeling so grateful for this place!

Jody Balian

21:49 09 Aug 22

The doctor & staff are top notch!! Always nice, helpful, & patient. We are always greeted when we arrives. Instructions are clear. Feel great after leaving the apt.

Suzie Easter

20:54 15 Jun 22

Extremely friendly and helpful staff. Dr. Blaylock Is a pleasure to work with. Quality hearing devices and attentive follow up care. Would definitely recommend and they are first choice for hearing care.

Don Harris

22:38 18 Aug 22

Dr Halterman was awesome! Very thorough and explained everything. Did not have to wait long for appointment. Was taken on time at office. Great experience.

John Foley

23:02 31 Aug 22

Wow! Life changing! My only regret is I didn’t have my left ear irrigated sooner. For the first time in years, I have excellent hearing out of both ears. The hearing loss came on so gradually I didn’t really even notice until recently how impaired my hearing was. My ear canal was 100% completely clogged with a massive earwax plug that was thick and hard as a stone. They were so careful and gentle. The remedy was simple and affordable. Thank you Happy Ears!

Melinda Debus

21:47 08 Sep 22

12/10 recommend! Beautiful office space and friendly staff! Dr. Blaylock was awesome!!! She explained the tests very thoroughly and made sure to be gentle as I had a ruptured eardrum when coming in to do my hearing test. She took the time to elaborate on my hearing results and genuinely answered all my questions at the end! It felt very personalized and like I was a priority while visiting. I will definitely be back!!

Adria Heriot

16:05 21 Oct 22

Have always had a positive experience at Happy Ears. I use to see Dr Blaylock at another medical office and once they were not going to offer hearing docs anymore, I switched to Happy Ears. Glad I was able to continue with her. Also, the staff here is top notch making the switch even more beneficial. I highly recommend Happy Ears!

sharon clevenger

23:21 16 Jun 22

I brought my son to Dr. Halterman after her referred in one ear on a school hearing test. He is only 4 so I was nervous that he wouldn’t be very cooperative with the testing. She was so kind and encouraging and tried a couple methods to find a way for him to give her feedback. She explained everything she was doing to me and made sure I understood the results. She is a wonderful provider that obviously loves what she does.

Kelsey Hanson

17:13 18 Oct 22

I am a NAVY vet and my hearing aides are provided by the VA. I had a problem with my right aide and stopped in at HAPPY EARS to see if they could help me. HANNAH helped me and repaired the aide with a smile. It’s great to find a business that treats anyone even though they were not one of there previous customers.Thanks again Hannah!!! You are awesome.Dennis Anton

Dennis Anton

17:05 19 Sep 22

My husband just returned from a very intensive and thorough examination with very good news about a fairly profound hearing loss. Tried a sample of what his new aids will be and was amazed at the restoration of hearing. Had a great experience with his audiologist.

June Speck

22:57 21 Sep 22

The staff is friendly, helpful and efficient. Kelly is a knowledgeable and empathetic audiologist who answers all your questions. She truly cares about her patients. I highly recommend Happy Ears.

Bonnie Carr

19:28 09 Mar 23

I experienced some hearing loss with resulting tinnitus about 3 years ago. Happy Ears was great at explaining the problem and helping me understand how to treat it. My hearing aid is wonderful and lets me live normally without the constant ringing driving me nuts. Highly recommend Happy Ears to anyone with hearing problems

Pam Newman

17:14 12 Jan 23

I wish I could give it more than 5 stars. The staff was so friendly and Dr. Debbie was so sweet, professional, and explained everything. I just loved her! I highly recommend Happy Ears to anyone.

Courtney Nielsen

17:39 01 Nov 22

I could not be more happy with our experience. I had to take my almost 3 year old son with sensory issues for a hearing test. I was SUPER anxious as I knew he would have some meltdowns. The staff was absolutely amazing with him. So patient, kind, and understanding. That is so impossible to find these days. I left in tears, but HAPPY tears. What a blessing this staff is. Thank you guys for making my son feel important and safe with you all.

Brittany Neal

16:05 30 Dec 22

My friend referred me to Happy Ears Hearing Center. I went and saw Dr. Kelly Halterman. She was friendly, knowledgable, funny, and helpful. I have not seen an audiologist for 20+ years. She made the visit very easy and I highly recommend her. She walked me through from start to finish. If you have been looking to get your ears check go to the Peoria location and schedule with Dr. Halterman.

Evan Ho

19:31 17 Dec 22

Absolutely loved my experience. One of my hearing aids broke and without it, it makes life extremely difficult. They were able to work me in for that same day as they had an open spot due to a cancelation. I was able to get an updated hearing evaluation and then got new hearing aids with updated technology to match my lifestyle. They were also able to fix my hearing aid until I get my new ones. Everyone was so friendly and helpful.

Todd M

18:12 26 Apr 23

Hannah May's has beenAmazing for me the last3 visits . She has helped me every time I come inWhen I had hearing aids issues. She just grabs them and says let me check them out. She always gets them fixedWith a smile 😃 . Where else you can get this great customer serviceNo where. I really recommend Happy Ears. You can't go wrong.Sincerely Duane Wrolstad.

Duane Wrolstad

03:31 04 May 23

Went to Happy Ears on 5/22/2023 for hearing test. Felt very comfortable with Dr Radous as we discussed my prior hearing conditions. Did a complete audio test and agreed with test results. My wife and I discussed with Dr. Radous the different hearing aids available that would best suit my needs, as I only need 1 hearing aid at this time. The doctor recommended a behind the ear type as best option for my hearing loss. The office is very friendly and professional. I highly recommend them.

Herb Ropos

23:02 22 May 23

Amazing place! Staff is always so courteous and listen to your needs! Never felt rushed. Dr Halterman is incredible with my 9 year old daughter making sure she is equipped with nothing but the best to ensure she’s hearing what she should. My daughter actually has a countdown for each appointment because she is so excited to good back! Nothing bad to say about this place, so if you are looking for a pediatric audiologist, this is the place to go!

brandon P

00:05 16 May 23

Friendly staff, waiting area was nice. Dr. Halterman was very professional and caring. She explained everything in lay terms and made sure I understood the process and that I was comfortable. Overall a very informative and pleasant experience. Highly recommended.

linda hulteen

22:52 13 Jun 23

Doctor Christina very friendly. She was explained my test results. I am very satisfied with my visit. I would refer a friend and my family to this practice. Overall waiting room nice and staff are friendly.

H Hua

20:28 16 May 23

Our son had a second set of tubes placed as well as his adenoids out by 20 months. Due to scar tissue & numerous ear infections, his ENT wanted to perform a hearing test. We attempted, but could not complete it. When PCH wanted almost $1000, we looked into Happy Ears & I am so happy that we did! Not only did they take our insurance, but the clinic is beautiful, clean & super kid friendly!! Dr. Halterman & Hannah were amazing!!! Their setup, toys, patience & kindness was top notch for our little guy. Thank you, thank you for such a great experience!!

Erin Baker

03:54 06 Jun 23

I was VERY happy with my visit to Happy Ears! Hanna and Laura (sp) at the front desk are great and I very much enjoyed working with Dr Shanna Dewsnup! She spent lots of time with me discussing the details of hearing aids and options for using them, and provided the best hearing test I’ve had since spending 4 hours at the Stanford Ear Institute in 2017! She is very experienced and knowledgeable along with being friendly and engaging, and the equipment there is top-shelf. I can’t imagine a better audiology place in the valley. I’m very happy to have found my new hearing go-to place!

Kinitial Winitial

18:26 19 Jul 23

I am a Veteran with hearing loss (tinnitus). I spent 20 years without hearing aids and I deeply regret that choice. Dr. Dewsnup has helped me find the right hearing device for my needs, and continues to help out with my hearing needs. The staff is super friendly and the office is always clean. I would highly recommend this place for your hearing needs.

Andrew Larson

00:20 20 Jul 23

Came in for my first (and very overdue) ear cleaning. My hearing hasn't been this good since I was 5 years old, I swear I'm picking up GPS signals with these things now. Staff was excellent, efficient, and the facility clean and professional.

Benjamin Turensky

16:59 21 Jul 23

My husband needed custom ear molds made so we searched and Happy Ears popped up. From the moment we called, they were so friendly and were able to get us in next day. The day of the appt was just as friendly including the provider. Highly recommend!

Jennifer Bonneau

18:39 28 Jul 23

I took my three year old to see Dr. Natasha Seaton and she was amazing. She was patient with my son and so kind to provide recommendations for next steps. I would definitely recommend Happy Ears, especially if you have a little one who needs some extra help with hearing screenings, as the environment is very calm and child friendly. I visited both Surprise and Peoria locations and the staff was very kind as well.

Liana Favela

17:31 31 Jul 23

This facility is amazing! They really calmed my anxieties and were wonderful with my six-year-old. The doctor sat on the floor with my daughter and tested her while she played with toys. She was very friendly and funny, and my daughter loved her. She also made sure to walk me through each step so I knew what was going on and updated me as she was seeing results. I immediately got an email of the results after my appointment. The front-desk staff were very friendly and lovely to interact with. The doctor who tested my daughter spoke a little ASL to her, and I think others there speak ASL too. All in all, I would absolutely recommend this facility to anyone who needs audiology services!

Bryttnii Ellsworth

23:52 01 Aug 23

My daughter saw Dr. Halterman. She was so helpful, professional, and reassuring. We will recommend her to everyone. The office staff was also very professional, helpful and kind. I can not recommend them enough!

EM Mullinx

17:29 15 Aug 23

Happy Ears is amazing!! Clean office, front staff super friendly, we were the only ones there so no wait, Dr Seaton was very professional and certainly knows how to work with children! Our 2 year old was calm and happy during the entire hearing test! We had a wonderful experience, highly recommend!!!

Rebecca Bayus

18:14 17 Aug 23

I’ve been to several different places for hearing evaluations in the valley with my littles (3yr and 1yr right now) and this office was by far the best for hearing assessments. Very kind, patient, thorough, and kid-friendly. Toys and kid safe office space. Staff was punctual and friendly. Overall great experience and I would highly recommend especially for littles.

Alex Fauth

18:03 17 Aug 23

I have a 3 year old son, and the audiologist, Shanna Dewsnup, was amazing. She was very patient and very friendly with my son. I had an appointment with Phoenix children until December and Happy Ears was able to take my son in within a month. Definitely recommended! Very friendly and professional staff as well!!!!!!!

Alex Rosales

16:56 22 Aug 23

Love everyone that's working there. Receptionists were kind and very welcoming. They are all very kid friendly and did an amazing job checking my 2yr olds ears. Very patient and professional.

Krissie Puentes

20:31 20 Sep 23

Sept. 2023 - Referred to Happy Ears by my M.D. Went in for the first time for a hearing test. Office staff friendly and helpful. Doctor Halterman was very thorough, clearly explained the tests, what they meant, and some techniques for mitigating hearing issues. She made sure all my questions were answered clearly & completely. Never felt rushed in the least. Would definitely recommend.

Larry256 A

15:18 26 Sep 23

I had been experiencing hearing issues for a while. Once I decided to do something about it, the folks at Happy Ears were read to help. I had the good fortune of being assisted by Laura first, and she was an absolute hoot. Following that, Dr. Kelly Halterman checked my ears and did hearing tests. Everyone was very friendly and informative. I left with a much better understanding of how hearing can affect different parts of your life. Even more, I feel like I'm in great hands to improve and care for my hearing going forward. - RS - PHX, AZ

Rob Stimson

22:38 09 Oct 23

Brought my 16 month old in because he has not started talking yet and the staff was AMAZING with him! So patient, gentle, and kind. The Dr. was very informative and was fantastic with him. Will absolutely be back as the need arises.

Kimberlee Trerise

18:33 11 Oct 23

My husband Gabe has been struggling with severe hearing loss for several years now. We were told by Costco about three years ago that he was in the range for a cochlear implant. We went ahead with hearing aids and they helped some until finally his hearing got so bad we decided to pursue a cochlear implant. While researching cochlear implants on the Internet we discovered Happy Ears. We had him evaluated there and he did fall into the severe hearing loss category. When the doctor took us into a room to give us information she set Gabe up with a pair of super powered hearings aids so that he could hear what she had to say. His face lit up and he said “I can’t believe how well I can hear!” We had no idea there were stronger hearing aids available than what he had been using. Several of his friends have spent between $5,000 and $10,000 on hearing aids and they were no better off than Gabe was. Since he is 84 we decided to not proceed with the cochlear implant and spent the money for the super powered hearing aids. We picked them up yesterday and he is absolutely amazed at the difference. We would strongly recommend Happy Ears for anyone who is struggling with severe hearing loss. The audiologists and staff are amazing. They are very friendly and thorough. We highly recommend Happy Ears!

Patty Szoke

21:40 18 Oct 23

Incredibly helpful! I needed one of my aids repaired even though I had not purchased it from them. They found what I needed and secured it for me. An hour later I was fixed and out the door. Fair price too. Laura was professional and so helpful!

Steve Calkins

23:21 26 Oct 23

I had my first visit to Happy Ears Hearing Center recently. Excellent experience from the Office Staff to the Audiologist, Dr Seaton! The testing for hearing loss was state-of-the-art. Cognitive effects of hearing loss was even screened.Dr Seaton was patient, thorough and knowledgeable. She explained all results immediately following the testing. I left with peace of mind knowing I have baseline information for me to share with my family doctor. If/when I do have hearing loss that impacts daily life, I will definitely go to Happy Ears to get my hearing aids. Thank You Happy Ears!

Lori S

20:28 09 Nov 23

Excellent from beginning to end. Extremely organized so you don’t forget your appointment and have time to fill out the paperwork in advance. Friendly, professional staff. Best hearing test I have ever had. Dr. Dewsnup is intelligent, compassionate, and a good listener.

Shari Webb

04:03 15 Nov 23

From the first phone call to the actual appointment, my husband received awesome care. The front desk and phone handlers were very helpful. Natasha Seaton, his audiology doctor, was TOP of LINE!!We never felt pressured and DID feel cared for. What a wonderful, caring team they have at the Union Hills, Peoria office. Thank you Dr. Seaton for your understanding and kindness.

Vivian Dore

21:35 20 Nov 23

Amazing location. The staff is incredibly nice. The doctors are knowledgeable, sensitive and understanding to the situation. They do a good job of easing any anxiety you may have given why you're there. Loved my experience.

Allens Augustin

17:01 21 Nov 23

Everyone in the office was very professional very willing to work with me and I understood my entire appointment made it 10 times better I loved my doctor. I saw she made it feel like she listened to me. After she put in good hearing aids that I can understand her, I was, she told me I was more relaxed being able to use Both ears, and it gave me hope

Kim Wilson

17:56 12 Dec 23

Happy Ears Hearing Center provides outstanding service. Professional, amazing staff, state-of-the-art facilities, and a genuine commitment to improving hearing health. Highly recommend for a positive and effective experience.

Jodi Wylie

02:58 14 Dec 23

Everyone at Happy Ears was very friendly and the environment is pleasant, bright and clean. I highly recommend this place for anyone needing to check out their hearing. The test is free!

Robin Amador

17:43 29 Dec 23

I called the office on Union Hills to see about issues with current hearing aides. I was not a client. After speaking with the front staff and the doctors, I am a very happy ongoing customer. They answered my questions over the phone. Great place.

Scott OConnell

22:05 10 Jan 24

The whole staff were really helpful, kind and friendly. Dr. Kelly was really great what she does to make sure her patients are comfortable, explaining the process how iit works to get your hearing test done. She was professional and motivated on doing her job. I really recommend this place to anyone and everybody to go and test hearing.

Felix Padilla

20:22 23 Jan 24

Cheerful greeting. Appointment began on time.Dr. Halterman was thorough, efficient, knowledgeable, and helpful.They lost a star for the pushiness regarding my giving an immediate review after the appointment.

Glenn Dusky

16:39 27 Jan 24

This was the first time after many tries with other providers that anyone fully understood my problem with hearing. I was offered a plan for treatment that I believe will actually work for me. All of the staff at the office was friendly, helpful and knowledgeable and I highly recommend this center for hearing care.

Pamela Thompson

21:03 31 Jan 24

First time patient and everyone was very welcoming and made checking in and out super easy. Dr Seaton was respectful and answered all my questions very thorough. I highly recommend.

Savannah Halstead

20:34 12 Feb 24

Wonderful staff and doctor!My 93 year old Dad had a problem with his hearing aids and they got us in within 15 minutes from our call. They took care of everything for us!

Ted Horowitz

22:17 28 Feb 24

My visit to Happy Ears for a hearing test was a positive experience. Starting with the administrative staff, they were friendly, professional and competent. They patiently answered my questions even after I repeated one question several times. The intake questions can be completed on-line which I find to be very convenient. Dr. Halterman was knowledgeable and thorough in her explanation of what to expect and then in her interpretation of the test results. As promised the test results were promptly forwarded on-line as well. Based on my experience I can recommend Happy Ears.

Zainab DeFlorias

22:07 13 Mar 24

I was referred here by my pcp for some hearing issues. This group was amazing, friendly, and kind. The way they interact ed with me and with other patients was wonderful. I’ve never been to a more friendly doctors office. I think the name happy ears is aptly named.As far as my hearing tests it went by quickly and smoothly. The doctor explained everything so that I was comfortable and explained my results right away. I would recommend anyone with hearing problems check them out.

Adam Dominguez

15:28 29 Mar 24

Dr. Halterman was thorough and kind. She explained the tests thoroughly so I could understand all areas of the ear that was being tested and why. She was so nice and understanding.

Suzie Mays

14:54 26 Apr 24

I have severe hearing loss. I have been a patient of Happy Ears for years and have always been treated like a friend, not a number. I highly recommend Happy Ears.

Albert Harper

14:44 27 Apr 24

The staff was very friendly and courteous. Kelly was amazing. Kelly answered all my concerns and she looked out for my best interest when it came to choosing the best hearing aids for my needs and budget. I would highly recommend Happy Ears for all you hearing needs.

Steve Borger

01:26 09 May 24

If you are struggling with your hearing, this is the place to go. The staff are warm, kind and helpful. The doctors are knowledgeable, thorough, and supportive.This company also provides the newest hearing aids on the market.They provided a wonderful experience for us.

Kathleen

00:01 09 May 24

Great experience on my first visit to Happy Ears Hearing Center. Staff is friendly and helpful. Dr. Seaton was awesome! She is very knowledgeable, professional and provided great customer service.

Jody Green

02:20 07 Jun 24

I would like to say that I am very pleased to have gone to 'Happy Ears Hearing Center'. Upon walking into the Peoria office, I was immediately greeted by the friendly staff that worked there. The waiting room is very modern and yet very pleasant with informative information about the different types of hearing aid products that the office has to offer. Kelly Halterman, Au.D., was wonderful. She was very thorough about what I needed to hear better. I recommend coming over to 'Happy Ears Hearing Center' and finding out for yourself firsthand.

Scott Beaty

05:37 03 Jul 24

Our time at Happy Ears was just extraordinary. Dr Halterman was so very informative and we learned things we hadn't known and my husband has worn aids for more than 20 years. She was also so knowledgable as she performed the tests, explained the results and later showed me the type of aids I would be best fitted with. Thank you Happy Ears for a great experience!

Linda Jenkins

22:39 03 Jul 24

The relationship we have with our Audiologist(s) is one of the most important ones we have. Happy Ears makes it easy to feel part of their family. Since 2017, I’ve experienced care with Dr. Dewsnup, Dr. Wetmore, Dr. Seaton and Dr. Halterman and most recently, Rylee, their Audiology resident; everyone is friendly, patient, knowledgeable and professional. The entire team at Happy Ears understands that navigating hearing loss is not easy; they are there to provide caring support and excellent strategies that help us connect with life and navigate hearing loss to the very best of our ability.

Christy Abrams

19:30 30 Jul 24

I called to see if I could get my hearing aid repaired, I didn’t buy it there. They want 450 dollars up front to do… I don’t really know what. Join some kind of program, get an evaluation, etc. I just want to get a repair I don’t need a hearing evaluation. It’s out of warranty so I know I have to pay to fix it but why all the additional costs.The response to my review was disingenuous. I fully understand how a warranty works. I fully expect to pay for the repairs. You wanted 450 dollars up front before even looking at my device. That’s what I was complaining about.

Jerry S

20:05 03 Aug 24

Dr. Kelly Halterman was EXCEPTIONAL! She was professional, congenial, patiently listened to my needs, offered varied quality options and provided all I needed to know about each device, future services and cost/benefit information. Front desk staff Jen & Laura were also both excellent with my initial contacts, onboarding and follow-up.My new hearing aids will be customed to my current needs (different from years past) will be a renewed blessing.I HIGHLY Recommend HAPPY EARS!

Chet Provorse

13:42 03 Aug 24

We were referred to Happy Ears for my daughter to have a hearing test. She has some sensory issues and definitely doesn’t care for new people or things being in her ears. The staff was absolutely wonderful to her and made her feel so comfortable. I would highly recommend Happy Ears to anyone needing their services

Jamie Baxter

01:29 09 Aug 24

I have been a longtime client with Happy Ears. The staff and Doctors are second to none. It is amazing to hear again! I did not know what I was missing, the advanced testing, caring about my individual needs and supplying me with hearing aids that are comfortable to wear. My hearing aids fit so well that I forget that I am wearing them. I was blessed to find such kind and caring practice. Thank you Happy Ears!

Scott Phillips

14:43 13 Aug 24

Very clean and modern office. Staff and Dr. Halterman friendly and professional. The testing equipment is outstanding. Evaluation easy to understand. Wonderful variety of hearing aids but pricey.

Penny Collins

01:55 15 Aug 24

Our experience at Happy Ears was exceptional! After our father let us know he was still having problems with hearing (even with his current store-bought hearing aids in), we did a bit of research to find some professionals to help him out. We noticed that Happy Ears had many great reviews, and we decided to give them a try. When we called, we were told the location nearest to us did not have any availability until the following week. However, there was an appointment available that same day at one of their other offices nearby, so we took it! Upon entry, we were greeted by the friendly receptionist who kindly answered all of our questions. After a short wait, our father was called in by the audiologist for his hearing test and the whole family was invited back to her office for the results and consultation. We all found Dr. Natasha Seaton (Doctor of Audiology) to be a very knowledgeable professional who explained our father’s results and options in detail. She was able to use their in-house hearing aids to show my father just how much his hearing could be improved. She listened attentively and responded thoughtfully and honestly to all our concerns about device options and pricing. She also made us aware of an existing warranty on his current hearing aid that we did not know about. In the end, we decided to go with getting his current hearing aids recalibrated and fitted with new moldings to best meet his needs for now. The overall out-of-pocket cost to us (including the cost of the hearing aid moldings, calibrations and office consultation) was reasonable.

Lora Vimont

21:18 05 Sep 24

This place is awesome. The staff are so friendly and helpful. Cool, clean environment. Dr. Kelly Halterman gets an A+++ she is a doll! My ears decided to clog up suddenly 😳 I contacted a few places who did not do ear wax removal. I found Happy Ears Hearing Center of Peoria on the internet and filled in the blanks, Courtney called me right away and we set my appointment time. In and out quickly, painless. Thank you all for your special care and making it a pleasant experience 😊 I can hear you now!

Barb Nickels-Smith

00:31 12 Sep 24

I have been hearing impaired my entire life so I have been to numerous clinics for hearing services. I am a recent Cochlear implant recipient and wear a hearing aid on the other side and Happy Ears has exceeded my expectations tenfold. From the 1st telephone call and 1st encounter to my current visits I have always felt welcome by Laura and Cortni at reception. They always have the most beautiful smiles for you. Dr. Halterman is extremely accommodating and patient at each visit. I’m still adjusting to my implant and it’s a lot of work. She also does hearing aid adjustments to make my work and home life much easier. Thank you all at Happy Ears Hearing Center!

Monica Santos

20:27 20 Sep 24

My experience was extremely pleasant. Natasha was very helpful and understanding of my situation. Hearing loss is a very, very frustrating thing to deal with. Having a person like Natasha helping me along made it much easier. I was met with smiles at the front desk and made comfortable right away. If you think you need your ears checked come hear....Thank you Happy Ears!!

Raymond Landolf

22:22 24 Sep 24

We went in today for a hearing test for my 5 year old. They had a cancellation and got us in pretty quickly. The front staff greeted us and offered us water.very friendly ,the audiologist was absolutely amazing with my son. He is pre verbal and being evaluated for autism, she was extremely patient with him and kept him distracted with toys during the exam , one of our best doctor office visits for him yet! . Made us feel comfortable and accepted there. The office was clean and child friendly. Thank you so much, you made today a lot less stressful then most of our doctors visits, I truly appreciate it.also I loved that no one judged him for taking his shoes off because of his sensory issues.

jone

21:26 26 Sep 24

I took my 90 year old mother to Happy Ears this morning and can not say enough about Dr Halterman. She is so sweet and caring and throughout the testing and discussions, she was pleasant and helped Mom understand everything that she was doing. Great Great office

Kim Wolfley

22:24 07 Oct 24

Awesome place to take your little one. Clean office with ample space, they greet you as soon as you walk in and are so welcoming. My Audiologists was amazing, she was calm, and patient with my little one, they did great. Thank you!

Nadia Zavala

05:19 14 Oct 24

So grateful for Happy Ears! They got us in quickly and were very helpful through the process. The staff is knowledgeable, professional, kind, patient and customer focused. They were upfront with the cost and built a plan that works for us!! The office is welcoming and clean. I can’t say enough how refreshing it is to get great care from a doctors office, it’s been a minute. I will refer everyone I know here!!! Thank you!!

Julie James

16:52 23 Oct 24

I had the best overall experience at Happy Ears Hearing, Peoria location. The moment I walked in to book an appointment with the front office staff, the day of my appointment, and my consultation/hearing test were all exemplary. Dr Seaton is very kind, compassionate, and takes her patient care seriously. She is knowledgeable and has excellent bedside manners. Thank you so much!

Sakura Su

17:28 23 Oct 24

When I went to the Happy Ears for the first time it made me put a heavy smile on to see Dr. Shanna Dewsnup. She made my afternoon with a good sharp touch-up! Showed me a live demo on the hearing aids and tried it out, glad I went to the happy ears! Felt like it was a home that never existed in my life. PLEASE highly suggest visiting Happy Ears, they can help you to find a good match on your personal hearing aids.

Sheldon B

03:50 25 Oct 24

Pleasant and friendly staff very welcoming. Dr was professional and explained all tests before, during and after they were done. She explained the issue and the steps to take to make the issue better. The appointment was fast and I was on my way in a very reasonable amount of time. Thank you guys.

Howard Freimark

19:26 20 Nov 24

My exam with Dr. Kelly Halterman was a very enjoyable visit. She was very thorough and explains everything so well. I never felt rushed. She is so sweet! I totally trust Happy Ears with my hearing needs. My husband has been going to Happy Ears for approximately 6 years. And he has never had any problems. I would highly recommend them.

Toni McDonald

22:41 14 Jan 25

Happy Ears Hearing Center in Peoria, Arizona, is distinguished by the exceptional care provided by its staff, setting a gold standard in patient service and support. From the first point of contact, it is clear that the team’s commitment to patient well-being goes beyond the ordinary.The audiologists and support staff at Happy Ears are not only experts in their field but also exemplars of kindness and empathy. Each member of the team takes the time to listen attentively to patients’ concerns, ensuring that every individual feels heard and valued. Their ability to create a welcoming and reassuring environment is truly remarkable, making even the most apprehensive patients feel at ease.What truly stands out is the personalized attention that each patient receives. The staff meticulously tailor their approach to meet the specific needs of each person, ensuring that every consultation is as thorough and informative as possible. They are patient and thorough in explaining diagnoses and treatment options, fostering a collaborative and supportive atmosphere.Moreover, the care provided by the Happy Ears team is second to none. They demonstrate a genuine commitment to the ongoing hearing health of their patients, offering regular follow-ups and being readily available to address any questions or concerns. This unwavering dedication to patient care is a testament to their passion for improving lives through better hearing.The outstanding care of the staff at Happy Ears Hearing Center is what truly sets them apart. Their blend of professional excellence and heartfelt compassion makes them a trusted partner in hearing health, earning them the highest praise and recommendation.

Winfield Morris

20:06 21 Jan 25

When I arrived at Happy Ears Facility, Laura at the front desk immediately acknowledge me. Laura had a great attitude, easy to talk to funny and kind. Courtney we had a great Conversation very approachable also easy to talk to and both ladies were very Polite. I do forgive Courtney for being a Dallas fan lol no really the whole office staff was so Professional and kind. Dr. Seaton was very kind very Knowledgeable and she make sure you understand everything before you leave. Her personality was excellent also very easy to talk to. I made new friends today because of Happy Ears.Thank youKeith Hoffmann

Keith Hoffmann

01:18 29 Jan 25

Although we were put on a wait list to compete a hearing evaluation for longer than we would have liked, it was well worth the wait. The staff were friendly, informative and easy to get a hold of. The audiologist was very thorough and explained things so well to my little girl while performing the exam. She took the time to explain all of her findings and next steps. We are glad we found the Happy Ears Hearing Center.

Kaitlyn Lamson

01:26 20 Feb 25

Absolutely a great place for audiology and hearing aids. They have been so professional and helpful in the past two years since I got my hearing aids. Highly recommend them.

Diane Webber

17:23 06 Mar 25

I live in a rural area of AZ & decided to move my healthcare & hearing needs to central Phoenix. After much research, I chose Happy Ears in Peoria & from the moment I entered the office, I was rewarded with warmth, professionalism and genuine caring. Dr. Seaton truly listened and explained how we would work together (long distance thru Tele Health) as well as meet my long term needs to tweak my Phonak hearing aids for the best possible hearing experience. This group exceeded my highest expectations and I recommend their services and skills without hesitation.

Jan Bigelow

17:23 07 Mar 25

The hearing test was very comprehensive. The doctor explained the procedure and results very well. The doctor explained how the newer hearing aids could benefit me in noisy environments. I was happy with the results.

David Callaghan

19:37 17 Mar 25

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