Happy Ears Hearing Center is proud to offer the widest range of Audiology services you will find in Surprise, AZ. We’re not only experts in the latest hearing aid devices, we also provide treatment for tinnitus, vertigo, and hearing loss. We love helping our patients in Surprise, Sun City West, and surrounding areas have happier hearing. When you step into our office you will feel the difference. Stop by and see us at our Surprise Hearing Center. We are looking forward to adding you and/or your loved one as a part of that family. Our Audiologists are experts in all of the latest hearing technology and have studied for many years to provide the highest quality Audiology services in hearing healthcare.
| Monday | 8:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 8:00 AM - 5:00 PM |
| Thursday | 8:00 AM - 5:00 PM |
| Friday | 8:00 AM - 2:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Dr. Matthew Wetmore earned his Bachelor of Science Degree in Education from Illinois State University as a special Education major, specializing in Deaf Education. After working in Deaf Education, he decided to pursue his education further to obtain his doctorate degree in Audiology.Upon completing his undergraduate coursework, Dr. Wetmore taught for two years as an itinerant teacher of the deaf where he worked with children of various ages with hearing loss. He then decided to pursue his passion of becoming an audiologist at Illinois State University. Matthew was an active member of the Student Academy of Audiology (SAA) devoting two years as the Chair of Community Outreach in his local chapter.
Dr. Christopher Bechtel is licensed in Arizona as a Doctor of Audiology and Dispensing Audiologist. He earned two Bachelor of Science degrees, one for German and one for Linguistics, from the University of Missouri – Columbia in 2015. After being inspired by his family’s experiences with managing hearing loss, he decided to pursue a career in Audiology. He graduated with his Doctor of Audiology degree from Northern Illinois University in 2023.
Dr. Bechtel is a member of the American Academy of Audiology and the American Speech-Language and Hearing Association. He specializes in vestibular testing and helps patients understand the causes of their dizziness and balance related symptoms. He also enjoys working with adult hearing aid and cochlear implant patients. His favorite aspect of his job is connecting with his patients and helping them meet their balance or hearing needs.
Hearing evaluations are different than hearing screenings. When you come to our Surprise Hearing Center, we will go through your hearing history and ask detailed questions about your medical history as well as your lifestyle. We will use a lighted video otoscope to inspect your ears for abnormalities and also check for cerumen or wax blockage. Our video otoscope allows us to show you what we see when we are looking in your ear canal. Our Audiologists will perform a thorough diagnostic hearing evaluation in a soundproof booth to determine not only the shape of your hearing loss but the type of hearing loss you have, which is incredibly important in determining your treatment options. Learn More >>
Pediatric Hearing Evaluations are performed in our Peoria, Surprise, and Mesa, Arizona Locations. The ability to hear is an extremely important part of a child’s emotional, social, and cognitive development. even the mildest hearing loss can affect a child’s ability to learn to speak or understand language. A diagnostic hearing test may be recommended by your pediatrician or your child’s school for the following reasons:
Happy Ears Hearing Center tests newborns through adults. Testing for children is done in a playful environment and most of the time, the child does not even know they are having their hearing tested. Learn More >>
Hearing Aid Evaluations can be combined with hearing evaluations, but may also be separate consultations if you have had your hearing tested elsewhere. A hearing aid evaluation allows us to look at your hearing loss and type of hearing loss and determine if hearing aids, bone-anchored hearing devices, or a cochlear implant would best suit your hearing needs. Learn More >>
Happy Ears Hearing Center works with multiple hearing aid manufacturers including Phonak, Starkey, Oticon, Widex, Signia, Unitron, Hansaton, ReSound, Rexton, and Sonic Innovations. Having affiliations with multiple manufacturers allows us to treat all types of hearing loss in all price points. Pricing and technology are variable between manufacturers, which allows Happy Ears Hearing Center to treat everyone’s hearing loss and find something that works with their individual budget.
Since we work with all of the top manufacturers we carry most hearing aid parts. If we are unable to repair your hearing aid, it’s likely that we can facilitate a warranty exchange. Typically, most hearing aid repair can be done while you wait.
Bone anchored hearing aids are for individuals who may not benefit from traditional hearing aids. Bone-anchored hearing aids send the sound signal through the bone by bypassing the middle ear. Bone-anchored hearing aids work for individuals with single-sided deafness, individuals with middle ear trauma, or those born without an outer ear.
Cochlear implant evaluations are a lot like traditional hearing evaluations, however, more extensive testing is done. Hearing testing includes audiometry, testing in background noise, and aided testing (meaning that hearing aids are worn during the test). These test results allow us to determine if hearing aids are truly benefiting the patient, or if they no longer amplifying enough to hear speech clearly. If you suspect hearing aids are no longer working for you, a cochlear implant evaluation may be the next step.
Happy Ears Hearing Center offers cochlear implant mapping services at all of our locations. Cochlear implant mapping occurs when we re-program the cochlear implant processor. Much like having hearing aids adjusted, cochlear implants need to be adjusted due to changes in the auditory system. Our audiologists currently map Advanced Bionics and Cochlear products.
Many individuals experience cerumen (wax) buildup in their ears. Cerumen protects the ears, however, when built up, it can affect your hearing. If your ears produce too much wax, it can create a wax plug that can also impair your ability to hear. For help with cerumen/wax buildup, contact any of our Happy Ears Hearing Center locations. Our audiologists are highly trained in cerumen management and will safely remove any wax plugging your ears.
If you’ve suddenly experienced an onset of ringing, hissing, or buzzing sounds in your ears, the odds are, you’re dealing with tinnitus.
Though a common condition, tinnitus is surprisingly complex. Effective treatment and management requires working with a professional who can help you identify the root causes of your condition.
Tinnitus is related to issues with the auditory system and is most often associated with hearing loss. There are a variety of factors that can trigger the onset of tinnitus, including:
This condition is essentially an alarm bell signaling that something is wrong and requires attention.
Your first step toward effective tinnitus treatment begins with meeting with a specialist. At Happy Ears Hearing Center in Surprise, AZ, our audiologists use a variety of diagnostic tools to uncover the cause of your tinnitus.
Our professional approach is personalized; since everyone’s condition is different, we tailor our treatment strategies to each patient’s individual needs.
Working with a tinnitus professional can involve exploring various avenues of treatment, such as cognitive-behavioral therapy. Every patient walks a different journey, and our specialists are committed to helping you find the best treatment path for you.
Many hearing stores and practices only offer one option to treat your hearing. In many cases, it is because they are owned by, or incentivised by a single manufacturer. However, just like hearing loss, not all treatment options are the same. Some devices are better than others depending on your unique type of loss and the lifestyle you want to lead.
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Closed 12 pm - 1 pm for lunch