Hearing Services | Balance Services
Happy Ears Hearing Center is proud to offer the widest range of Audiology services you will find in Surprise, AZ. We’re not only experts in the latest hearing aid devices, we also provide treatment for tinnitus, vertigo, and hearing loss. We love helping our patients in Surprise, Sun City Grand, Sun City West, Sun City, Festival, and surrounding areas have happier hearing. When you step into our office you will feel the difference. Stop by and see us at our Surprise Hearing Center. We are looking forward to adding you and/or your loved one as a part of that family. Our Audiologists are experts in all of the latest hearing technology and have studied for many years to provide the highest quality Audiology services in hearing healthcare.
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| Monday | 8:00 AM - 5:00 PM |
| Tuesday | 9:00 AM - 5:00 PM |
| Wednesday | 8:00 AM - 5:00 PM |
| Thursday | 8:00 AM - 5:00 PM |
| Friday | 8:00 AM - 2:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Dr. Matthew Wetmore earned his Bachelor of Science Degree in Education from Illinois State University as a special Education major, specializing in Deaf Education. After working in Deaf Education, he decided to pursue his education further to obtain his doctorate degree in Audiology. Upon completing his undergraduate coursework, Dr. Wetmore taught for two years as an itinerant teacher of the deaf where he worked with children of various ages with hearing loss. He then decided to pursue his passion of becoming an audiologist at Illinois State University. Matthew was an active member of the Student Academy of Audiology (SAA) devoting two years as the Chair of Community Outreach in his local chapter.
Dr. Hannah Miller is licensed in Arizona as a Doctor of Audiology and Dispensing Audiologist. She earned her Bachelors of Science in Communication Sciences and Disorders at Eastern New Mexico University. She received her Doctorate of Audiology at A. T. Still University in Mesa, AZ. Dr. Miller is a member of the American Speech-Language and Hearing Association. Dr. Miller specializes in vestibular diagnostics and treatment, cochlear implants, and hearing aid fittings and rehabilitation. Dr. Miller is passionate about connecting her patients to the world of sound and providing insight into balance concerns.
Dr. Rylee Ellett is a clinical Audiologist at Happy Ears Hearing Center. She earned her Bachelors of Science degree in pre-audiology with a minor in Speech and Language Pathology from Ball State University in 2021 and her Doctor of Audiology in 2025. Dr. Ellett has experience across all areas of audiology specializing in Cochlear implants, hearing aid fittings, and vestibular diagnostics and treatment. She is passionate about enhancing lives through hearing technologies, supporting families, and helping patients to feel confident in their hearing decisions.
Hearing evaluations are different than hearing screenings. When you come to our Surprise Hearing Center, we will go through your hearing history and ask detailed questions about your medical history as well as your lifestyle. We will use a lighted video otoscope to inspect your ears for abnormalities and also check for cerumen or wax blockage. Our video otoscope allows us to show you what we see when we are looking in your ear canal. Our Audiologists will perform a thorough diagnostic hearing evaluation in a soundproof booth to determine not only the shape of your hearing loss but the type of hearing loss you have, which is incredibly important in determining your treatment options. Learn More >>
Pediatric Hearing Evaluations are performed in our Peoria, Surprise, and Gilbert, Arizona Locations. The ability to hear is an extremely important part of a child’s emotional, social, and cognitive development. even the mildest hearing loss can affect a child’s ability to learn to speak or understand language. A diagnostic hearing test may be recommended by your pediatrician or your child’s school for the following reasons:
Happy Ears Hearing Center tests newborns through adults. Testing for children is done in a playful environment and most of the time, the child does not even know they are having their hearing tested. Learn More >>
Hearing Aid Evaluations can be combined with hearing evaluations, but may also be separate consultations if you have had your hearing tested elsewhere. A hearing aid evaluation allows us to look at your hearing loss and type of hearing loss and determine if hearing aids, bone-anchored hearing devices, or a cochlear implant would best suit your hearing needs. Learn More >>
Happy Ears Hearing Center works with multiple hearing aid manufacturers including Phonak, Starkey, Oticon, Widex, Signia, Unitron, Hansaton, ReSound, Rexton, and Sonic Innovations. Having affiliations with multiple manufacturers allows us to treat all types of hearing loss in all price points. Pricing and technology are variable between manufacturers, which allows Happy Ears Hearing Center to treat everyone’s hearing loss and find something that works with their individual budget.
Since we work with all of the top manufacturers we carry most hearing aid parts. If we are unable to repair your hearing aid, it’s likely that we can facilitate a warranty exchange. Typically, most hearing aid repair can be done while you wait.
Bone anchored hearing aids are for individuals who may not benefit from traditional hearing aids. Bone-anchored hearing aids send the sound signal through the bone by bypassing the middle ear. Bone-anchored hearing aids work for individuals with single-sided deafness, individuals with middle ear trauma, or those born without an outer ear.
Cochlear implant evaluations are a lot like traditional hearing evaluations, however, more extensive testing is done. Hearing testing includes audiometry, testing in background noise, and aided testing (meaning that hearing aids are worn during the test). These test results allow us to determine if hearing aids are truly benefiting the patient, or if they no longer amplifying enough to hear speech clearly. If you suspect hearing aids are no longer working for you, a cochlear implant evaluation may be the next step.
Happy Ears Hearing Center offers cochlear implant mapping services at all of our locations. Cochlear implant mapping occurs when we re-program the cochlear implant processor. Much like having hearing aids adjusted, cochlear implants need to be adjusted due to changes in the auditory system. Our audiologists currently map Advanced Bionics and Cochlear products.
Many individuals experience cerumen (wax) buildup in their ears. Cerumen protects the ears, however, when built up, it can affect your hearing. If your ears produce too much wax, it can create a wax plug that can also impair your ability to hear. For help with cerumen/wax buildup, contact any of our Happy Ears Hearing Center locations. Our audiologists are highly trained in cerumen management and will safely remove any wax plugging your ears.
If you’ve suddenly experienced an onset of ringing, hissing, or buzzing sounds in your ears, the odds are, you’re dealing with tinnitus. Though a common condition, tinnitus is surprisingly complex. Effective treatment and management requires working with a professional who can help you identify the root causes of your condition.
Tinnitus is related to issues with the auditory system and is most often associated with hearing loss. There are a variety of factors that can trigger the onset of tinnitus, including:
This condition is essentially an alarm bell signaling that something is wrong and requires attention. Learn More About Tinnitus
Your first step toward effective tinnitus treatment begins with meeting with a specialist. At Happy Ears Hearing Center in Surprise, AZ, our audiologists use a variety of diagnostic tools to uncover the cause of your tinnitus. Our professional approach is personalized; since everyone’s condition is different, we tailor our treatment strategies to each patient’s individual needs.
Working with a tinnitus professional can involve exploring various avenues of treatment, such as cognitive-behavioral therapy. Every patient walks a different journey, and our specialists are committed to helping you find the best treatment path for you.
If you experience balance or fall risks, contact our office for an evaluation and to learn about the newest treatment options. Happy Ears Balance Center only employs highly qualified Audiologists who are extensively trained in all types of balance disorders and treatment options.
Vertigo is a sensation of dizziness or spinning, often accompanied by a feeling of imbalance, which can significantly affect an individual’s daily activities. Unlike other balance disorders, vertigo is typically characterized by sudden, intense episodes that may last for a few minutes or hours.
There are several common causes of vertigo, including inner ear problems such as benign paroxysmal positional vertigo (BPPV), Meniere’s disease, and vestibular neuritis. In some cases, vertigo can also be linked to brain-related issues like migraines or acoustic neuromas. Vertigo specialists can accurately diagnose the cause through comprehensive evaluations and vestibular testing, which assesses the inner ear and its impact on balance.
Common symptoms of vertigo include dizziness, nausea, vomiting, loss of balance, and difficulty walking. These symptoms can severely impact an individual’s quality of life, limiting their ability to perform daily activities and enjoy leisure pursuits. Seeking treatment from balance and hearing professionals can help alleviate these symptoms and improve overall well-being.
Ignoring episodes of dizziness and balance problems can not only impact your daily activities but also pose significant risks to your overall health and safety. In some cases, these symptoms may indicate an underlying medical condition that requires prompt diagnosis and treatment.
By consulting with a vertigo specialist, you can identify the root cause of your dizziness and balance problems, whether it’s an inner ear disorder, a neurological issue, or another medical condition. Early detection and treatment of these underlying causes are crucial to prevent potential complications and long-term damage.
Audiologists and balance experts are well-equipped to provide personalized care and guidance tailored to your specific needs. They can recommend targeted treatment plans, including medications, physical therapy, or lifestyle modifications, to help manage your symptoms and improve your quality of life. This personalized approach ensures that you receive the most appropriate care for your unique situation.
Dizziness and balance problems can significantly increase the risk of accidents and injuries, such as falls or collisions. Seeking the expertise of a balance/vertigo expert can help you develop strategies to minimize these risks and maintain your safety in daily activities.
Ultimately, seeing a specialist for dizziness and balance problems can be tremendously impactful in improving your quality of life. By addressing the root cause of your symptoms and implementing an effective treatment plan, you can regain control over your daily activities, enjoy leisure pursuits, and live a fulfilling life in Surprise, Arizona.
The Happy Ears Balance Center in Surprise, AZ, is a top facility for addressing vertigo and balance disorders. With a team of dedicated professionals, the center offers comprehensive evaluations, vestibular testing, and personalized vertigo treatments to help patients regain control over their lives. By getting evaluated by Happy Ears Balance professionals, individuals can benefit from the latest advancements in the field and receive tailored care to suit their unique needs.
At the Happy Ears Balance Center, we offer a range of vertigo treatments depending on the cause and severity of the condition. These may include canalith repositioning maneuvers for BPPV, medication management for Meniere’s disease, vestibular rehabilitation therapy, and surgical interventions for more complex cases. By working closely with trained specialists, patients can get the most appropriate treatment plan for their specific needs and symptoms. If you or a loved one is experiencing dizziness and balance problems, get help from vertigo specialists at the Happy Ears Balance Center in Surprise, AZ. We offer state-of-the-art vestibular testing and a wide range of vertigo treatments designed to improve your quality of life. By addressing your vertigo symptoms and working closely with dedicated professionals, you can regain control over your life and enjoy all that Surprise, Arizona, has to offer. Don’t let vertigo hold you back – visit the Happy Ears Balance Center in Surprise, AZ, and take the first step towards a healthier, happier future.
Many hearing stores and practices only offer one option to treat your hearing. In many cases, it is because they are owned by, or incentivised by a single manufacturer. However, just like hearing loss, not all treatment options are the same. Some devices are better than others depending on your unique type of loss and the lifestyle you want to lead.
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Closed 12 pm - 1 pm for lunch